ARMONK, NY – May 19, 2022: New market research commissioned by IBM (NYSE: IBM) revealed that global AI adoption grew steadily over the last year, to 35 percent of those surveyed in 2022, further underscoring that AI growth is poised to accelerate as it continues to mature, becoming more accessible and easier to implement.
Other data points from the “Global AI Adoption Index 2022,” conducted by Morning Consult on behalf of IBM, reveal this growth was due to companies recognizing the value of AI as they emerged from the challenges of the COVID-19 pandemic and invested in their digital transformation, while dealing with talent and skills shortages. In fact, the study shows that AI adoption was up 4 percentage points compared with 2021.
For the first time, the report also polled companies about their plans to use AI in their sustainability initiatives and found that AI is poised to play a significant role. 66% of IT professionals surveyed said that their company is either currently applying AI, or plans to apply AI, to accelerate ESG initiatives.
Highlights from the “Global AI Adoption Index 2022” include:
"More than one-third of organizations polled in the IBM Global AI Adoption Index 2022 say they are using AI today to respond to a myriad of different factors and pressures,” said Tom Rosamilia, Senior Vice President, IBM Software. “They’re looking to AI to help them address skills and labor shortages, respond to competitive pressures and, increasingly to respond to environmental pressures as well. Most respondents said they either are already using or plan to use AI as part of their sustainability initiatives. These trends all point to the growing role that AI is playing both within organizations but also in society.”
While AI investment continues to grow, barriers to adoption remain, particularly for smaller organizations who are significantly less likely to take advantage of AI. The survey determined top three barriers to AI adoption for businesses are:limited AI expertise or knowledge (34%), high prices (29%), and lack of tools and platforms for developing AI models (25%).
IBM is helping to address these barriers and deliver the benefits of AI to more people and organizations across industries with AI that is human-centered and designed for the needs of businesses. IBM is continually drawing on the latest innovations in AI from IBM Research to deliver new enterprise-ready capabilities, automate technical and manual processes like IT operations and develop new ways to operationalize and help ensure AI ethics are observed. Additionally, IBM Consulting brings deep technology, industry and process design expertise to co-create solutions with customers that embed AI into core business processes and create intelligent workflows at scale.
Download the full report here.
This poll was conducted from March 30-April 12, 2022, among a sample of 7,502 senior business decision-makers with some knowledge/influence over their company’s IT decisions, including
500 respondents each in the US, UK, France, Germany, Spain, Italy, China, India, Singapore, Australia, Canada, UAE, and South Korea, and 1000 respondents in across the Latin America region (Brazil, Mexico, Colombia, Argentina, Chile, Peru). The interviews were conducted online and the margin of error for the full sample in each country is +/- 4 percentage points, and the margin of error for the Latin America region is +/- 3 percentage points with a 95% confidence level. See full details on the methodology at the end of the summary.
About IBM Watson
Watson is IBM’s AI technology for business, helping organizations to better predict and shape future outcomes, automate complex processes, and optimize employees’ time. Watson has evolved from an IBM Research project, to experimentation, to a scaled, open set of products that run anywhere. With more than 40,000 client engagements, Watson is being applied by leading global brands across a variety of industries to transform how people work. To learn more, visit: https://www.ibm.com/watson
IBM Media Relations
AI adoption rates around the world
How organizations are using AI to address labor or skill shortages
A majority of organizations have not taken key steps towards trustworthy AI
IT professionals at companies that use AI today for environmental risk analysis and sustainability are using AI in these ways.
How organizations are using AI today