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Multichannel News Release
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How can I send files to you?
The most secure way to send files to us is by using the secure file request that was included in our “Getting Started” email. NOTE: You should use this link to deliver any remaining or replacement files, even after we’ve started to build your page. We will confirm receipt of all files.
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Do you have a spec sheet available for photos and/or videos?
Yes, we do: MultiVu Creative Content Spec Sheet
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Why are my recent edit requests not showing up on the page?
You most likely need to clear your browser’s cache. There are many resources online to walk you step-by-step through how to do this, such as WikiHow (http://www.wikihow.com/Clear-Your-Browser's-Cache) or http://www.refreshyourcache.com/en/home/
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I’ve logged onto the secure site, but can’t see the preview of the page. What am I doing wrong?
After successfully logging onto the secure site, you should see something similar to this grid below. Next click the magnifying glass icon in the “Preview” grid. You have to have pop-ups enabled on your computer for preview of page to appear. It’s usually having pop-ups disabled that initially causes this confusion. If successfully logged into the secure site but you don’t have a Job appearing like this below, please email [email protected].
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What if I can’t remember if I already have a MultiVu Username/Password?
Your Username will always be a viable email address. Try the “Forget Password?” link and then enter your email address as both Username and Email. If the message “Insert a vaild username or e-mail” appears then that means a MultiVu account hasn’t been created yet, which is fine. If you are a new user, a MultiVu account will automatically be created by the time your Preview is available for your review. A separate email will be generated around the time your Preview is ready from [email protected] with instructions on setting up a password. Please follow the steps in that email to be able to retrieve your secure preview. The subject line of email is: MultiVu Username and Password created for PR Newswire
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Can I please have a shared login created for this one job?
For security reasons, one can only login to our secure site with a viable email address. If you want to provide us with email addresses of colleagues or end-clients so the system will generate their own MultiVu account, that is an option. However, they too will have to follow the steps on setting up their own password.
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Can I use a YouTube video for OVD (Online Video Distribution)?
No. However, if you have access to the actual video file and can send that to us, then we can use that version of the video to distribute the video to online consumer sites for you.
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Can I link to an external URL in my Tweet?
We recommend that you don’t. On the page, you are able to, but for promotion on the PRN industry Twitter accounts, we cannot. We want to drive traffic to the landing pages that we are building for you, so our default recommendation is to add that link to the end of your Tweet. Please discuss with your Project Manager if you have a special scenario.
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Can I use a @handle or #hashtag in my Tweet?
Absolutely! In fact, we encourage it. Please try to keep your Tweet to about 100 characters so we can include a link to your branded landing page and give people room to Re-Tweet or reply to you.
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Do you have any more information about Times Square?
Yes! Here is a good starting place: https://www.multivu.com/blog/2018/amplify-your-brand-with-the-power-of-times-square.html
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Do you have any more information about Online Video Distribution (OVD)?
Yes. This distribution will upload 1 video of your choice to online consumer sites. We don’t recommend choosing b-roll, since that is more for media than consumers. We also cannot use terms such as: b-roll, commercial, ad, advertisement, spot, or anything specifically labelling your video as an ad. When choosing a headline for your video, we recommended 40 characters or less and using keywords that people would use when looking for your video online (think about what you would type into the YouTube search bar to find your video).
Sample list of sites we will upload to: YouTube, Vimeo, Dailymotion
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Can I pick a template/layout for my page?
Somewhat. Our pages are custom designed to best show off your content. When we see the number and size of your assets, we can best advise on how to set up the page. If you have specific needs, such as having a column of content on the side instead of in the middle of the page, we can accommodate that.
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Do you have some examples I can look at?
MNRs
http://www.multivu.com/players/English/8026451-ben-jerrys-pint-slices-ice-cream
http://www.multivu.com/players/English/7995451-sandals-resorts-over-the-water-villas
http://www.multivu.com/players/English/7749051-bahama-breeze-viva-la-rita
http://www.multivu.com/players/English/8018751-joiful-on-demand-beauty-wellness-app
http://www.multivu.com/players/English/8020151-tostitos-super-bowl-madd-party-safe-bag
http://www.multivu.com/players/English/7752751-apartments-com-movin-on-up
http://www.multivu.com/players/English/7833455-color-works-colorworks-art
http://www.multivu.com/players/English/7706551-novartis-troy-aikman-advanced-melanoma-programCustom Landing Page Examples
http://www.multivu.com/players/English/7854231-sc-johnson-mosquito-minute
http://www.multivu.com/players/English/8012431-frogtape-home-design-trends
http://www.multivu.com/players/English/7909331-starkist-president-charlie-the-tuna
http://www.multivu.com/players/English/7958031-salvation-army-redkettlereason
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Social Video
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What is a Social Video?
Social Video is a video editing service where we combine key messaging and imagery into one :30-:60 video tailored to audiences browsing their social media feeds. Check out this infographic to learn more about why this is a crucial step.
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What do you need from me to create a Social Video?
We need a video or a series of images (4-6). We also need you to provide us with text. We’d prefer to receive the press release (or other text) and your choice of 4-6 key talking points for the video, however we can choose the key messaging for you if you only provide a press release.
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What will I get from the Social Video service?
Once we have your materials, we will create a :30-:60 video by combining key text and imagery. We will provide the video in both 1:1 and 16:9 aspect ratios. You will be allowed one round of consolidated edits to fix minor issues.
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I have my Social Video… what now?
Social Video is intended to be used in posts and promotions on social media networks. That said, you can really use this version of the video in any video distribution. We are happy to put together a distribution package for you based on your goals – just let us know!
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Can you create the Social Video from scratch?
We will only edit together existing text and imagery. If you need full video creation, we will be happy to refer you to our creative services department.
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What is the turnaround time for Social Video?
We have a 1 business day turnaround for social video. This is for both the original package and any edits we need to complete.
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How will you deliver the Social Video to me?
We will provide links to download via Dropbox. If you cannot use Dropbox, we will rely on you to give us instructions on where and how to deliver the files to you.
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Premier Publisher Advertising
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Will I receive reporting on my impressions?
Yes. You will receive a premium report that details the specifics around the ad buy and results.
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How is Industry Vertical Targeting different from the guaranteed views that come with a Multichannel News Release?
Industry Vertical Targeting guarantees that your content is displayed only on premium sites for your desired audience. By narrowing your focus, we are targeting viewers on high value sites within your particular industry. Due to our relationship with quality publishers, we are able to secure placement on these sites at a lower cost to you.
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Do I have to create my own display ad?
No, but you can! Our team will use your content to create an ideal display ad. If you wish to create your own, we can use that as well. Just let us know and we’ll work with you to make sure the dimensions are correct.
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Can I pick individual sites to display the ad on?
You pick the Industry, and the ad will be displayed on all the sites with available inventory within that industry. If there is a specific site you’d like to reach, that can be done at an additional cost. Please reach out to [email protected] if you are focused on a particular site.
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